Filter
Top Products
Contact Information
A - 1
A - Contact Information
If you are experiencing problems with the MSS or have suggestions for
improving the product, please contact Lantronix Technical Support at (800)
422-7044 or (949) 453-3990.
FAQs are available at http://www.lantronix.com. We are also reachable via
Internet email at support@lantronix.com.
If you are submitting a problem, please provide the following information:
¥ Your name, company name, address, and phone number
¥ Product name
¥ Product serial number
¥ Software version (issue the Show Server command)
¥ Network conÞguration including the output of a Netstat
command
¥ Description of the problem
¥ Debug report (stack dump) if applicable
¥ Product status when the problem occurred. Please try to include
information on user and network activity at the time.
¥ If the problem is related to the serial port, please include the
results of Show Ports and Show Server Characteristics.