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EDS Device Servers User Guide 15
5
G: Warranty
Lantronix warrants each Lantronix product to be free from defects in material and
workmanship for a period of TWO YEARS after the date of shipment. During this period,
if a customer is unable to resolve a product problem with Lantronix Technical Support, a
Return Material Authorization (RMA) will be issued. Following receipt of an RMA number,
the customer shall return the product to Lantronix, freight prepaid. Upon verification of
warranty, Lantronix will -- at its option -- repair or replace the product and return it to the
customer freight prepaid. If the product is not under warranty, the customer may have
Lantronix repair the unit on a fee basis or return it. No services are handled at the
customer's site under this warranty. This warranty is voided if the customer uses the
product in an unauthorized or improper way, or in an environment for which it was not
designed.
Lantronix warrants the media containing its software product to be free from defects and
warrants that the software will operate substantially according to Lantronix specifications
for a period of 60 DAYS after the date of shipment. The customer will ship defective
media to Lantronix. Lantronix will ship the replacement media to the customer.
* * * *
In no event will Lantronix be responsible to the user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or
consequential damage or loss of equipment, plant or power system, cost of capital, loss
of profits or revenues, cost of replacement power, additional expenses in the use of
existing software, hardware, equipment or facilities, or claims against the user by its
employees or customers resulting from the use of the information, recommendations,
descriptions and safety notations supplied by Lantronix. Lantronix liability is limited (at its
election) to:
refund of buyer's purchase price for such affected products (without interest)
repair or replacement of such products, provided that the buyer follows the above
procedures.
There are no understandings, agreements, representations or warranties, express or
implied, including warranties of merchantability or fitness for a particular purpose, other
than those specifically set out above or by any existing contract between the parties. Any
such contract states the entire obligation of Lantronix. The contents of this document
shall not become part of or modify any prior or existing agreement, commitment or
relationship.
For details on the Lantronix warranty replacement policy, go to our web site at
www.lantronix.com/support/warranty
.