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Solving Other Problems
195
You can’t
print the con-
figuration
page.
The tray is empty. Check that at least Tray 1 is loaded
with media, in place, and secure.
The printer’s covers
aren’t closed
securely.
Make sure the covers are closed
securely. Close all covers gently to
avoid jarring the printer. Make sure the
waste toner bottle and toner cartridges
are installed correctly.
There is a media
misfeed.
Clear the media misfeed.
Images can-
not be
printed from
the digital
camera.
The digital camera
transfer mode is not
set to PictBridge.
" Printer only
supports a
PictBridge
compliant
digital camera.
Set the digital camera transfer mode to
PictBridge.
CAMERA DIRECT
for the printer is set to
DISABLE.
Change the setting for INTERFACE
MENU/CAMERA DIRECT
to
ENABLE.
A public user is not
specified for user
authentication.
Contact the printer administrator.
Printing from
a USB mem-
ory device is
not possible.
The file format (file
extension) is not one
that can be printed.
Only files with the format (extension)
for JPEG, TIFF, XPS or PDF can be
printed.
MEMORY DIRECT
for the printer is set to
DISABLE.
Change the setting for
INTERFACE
MENU/MEMORY DIRECT
to
ENABLE.
A public user is not
specified for user
authentication.
Contact the printer administrator.
Symptom Cause Solution