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If your Service Provider determines that it is unable to repair your product, your Service Provider will replace
it with one that is at least functionally equivalent.
If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy
is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.
Replacement of a Product or Part
When the warranty service involves the replacement of a product or part, the replaced product or part
becomes Lenovo's property and the replacement product or part becomes your property. Only unaltered
Lenovo products and parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the
original product or part. The replacement product or part shall be warranted for the balance of the period
remaining on the original product.
Before your Service Provider replaces a product or part, you agree to:
1. remove all features, parts, options, alterations, and attachments not under warranty service;
2. ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement;
and
3. obtain authorization from the owner to have your Service Provider service a product or part if you do
not own it.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider species;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufcient, free, and safe access to
your facilities to perform service; and
4. ensure that all information about identied or identiable individuals (“Personal Data”) is deleted from
the product or that, with respect to any Personal Data that you did not delete, you are in compliance
with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty
service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo
will use this information to perform service under this warranty and to improve our business relationship
with you. We may contact you to inquire about your satisfaction regarding our warranty service or to notify
you about any product recalls or safety issues. In accomplishing these purposes, we may transfer your
information to any country where we do business and may provide it to entities acting on our behalf. We may
also disclose it where required by law.
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed subsequently;
• failure or damage resulting from misuse, accident, modication, unsuitable physical or operating
environment, natural disasters, power surges, or improper maintenance by you;
• damage caused by a non-authorized service provider;
• failure of, or damage caused by, any third party products, including those that Lenovo may provide or
integrate into the Lenovo product at your request; and
• any technical or other support, such as assistance with “how-to” questions and those regarding product
set-up and installation.
20 Lenovo USB 2.0 Port Replicator with Digital Video User Guide