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3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center,
with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A
shipping container will be provided to you for you to return your product to a designated service center.
A courier will pick up your product and deliver it to the designated service center. Following its repair or
exchange, the service center will arrange the return delivery of the product to you.
4. Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated
service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your
Service Provider species, (prepaid by you unless specied otherwise) the product, suitably packaged to a
designated location. After the product has been repaired or exchanged, it will be made available for your
collection. Failure to collect the product may result in your Service Provider disposing of the product as it
sees t. For Mail-in Service, the product will be returned to you at Lenovo's expense, unless your Service
Provider species otherwise.
5. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are
responsible for its installation and verication of its operation. The replacement product becomes your
property in exchange for the failed product, which becomes the property of Lenovo. You must pack
the failed product in the shipping carton used to ship the replacement product and return it to Lenovo.
Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement
product was received may result in your responsibility for damage to the failed product during shipment. You
may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30)
days of your receipt of the replacement product.
Suplemento de Garantía para México
Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y
exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados
Unidos Mexicanos. En caso de conicto, se aplicarán los términos de este Suplemento.
Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30) días por
defectos de instalación desde la fecha de compra. Lenovo no es responsable de la información incluida
en dichos programas de software y/o cualquier programa de software adicional instalado por Usted o
instalado después de la compra del producto.
Los servicios no cubiertos por la garantía se cargarán al usuario nal, previa obtención de una autorización.
En el caso de que se precise una reparación cubierta por la garantía, por favor, llame al Centro de soporte
al cliente al 001-866-434-2080, donde le dirigirán al Centro de servicio autorizado más cercano. Si no
existiese ningún Centro de servicio autorizado en su ciudad, población o en un radio de 70 kilómetros
de su ciudad o población, la garantía incluirá cualquier gasto de entrega razonable relacionado con el
transporte del producto a su Centro de servicio autorizado más cercano. Por favor, llame al Centro de
servicio autorizado más cercano para obtener las aprobaciones necesarias o la información relacionada
con el envío del producto y la dirección de envío.
Para obtener una lista de los Centros de servicio autorizados, por favor, visite:
http://www.lenovo.com/mx/es/servicios
Appendix B. Lenovo Limited Warranty 23