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Creating and using recovery media . . . . . . 63
Creating recovery media . . . . . . . . . 63
Using recovery media . . . . . . . . . . 64
Performing backup and recovery operations . . . 64
Performing a backup operation . . . . . . 64
Performing a recovery operation . . . . . . 65
Using the Rescue and Recovery workspace . . . 65
Creating and using a rescue medium . . . . . . 66
Creating a rescue medium . . . . . . . . 66
Using a rescue medium . . . . . . . . . 66
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . . 67
Reinstalling software programs . . . . . . . . 68
Reinstalling device drivers . . . . . . . . . . 68
Solving recovery problems . . . . . . . . . . 68
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . . 71
Starting the Setup Utility program . . . . . . . 71
Viewing and changing settings . . . . . . . . 71
Using passwords. . . . . . . . . . . . . . 71
Password considerations. . . . . . . . . 72
Power-On Password . . . . . . . . . . 72
Administrator Password . . . . . . . . . 72
Hard Disk Password. . . . . . . . . . . 72
Setting, changing, and deleting a password . 72
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . . 73
Enabling or disabling a device . . . . . . . . 73
Selecting a startup device . . . . . . . . . . 74
Selecting a temporary startup device . . . . 74
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . . 74
Enabling ErP compliance mode . . . . . . . . 74
ICE performance mode . . . . . . . . . . . 75
ICE thermal alert . . . . . . . . . . . . . . 75
Exiting the Setup Utility program . . . . . . . 76
Chapter 8. Conguring RAID . . . . . 77
RAID Level . . . . . . . . . . . . . . . . 77
Conguring the system BIOS to enable SATA RAID
functionality. . . . . . . . . . . . . . . . 77
Creating RAID volumes . . . . . . . . . . . 77
Deleting RAID volumes . . . . . . . . . . . 78
Resetting disks to non-RAID . . . . . . . . . 78
Chapter 9. Updating system
programs . . . . . . . . . . . . . . . 79
Using system programs . . . . . . . . . . . 79
Updating (ashing) the BIOS from a disc . . . . 79
Updating (ashing) the BIOS from your operating
system. . . . . . . . . . . . . . . . . . 80
Recovering from a POST/BIOS update failure . . 80
Chapter 10. Preventing problems . . 81
Keeping your computer current . . . . . . . . 81
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . . 81
Updating your operating system . . . . . . 81
Using System Update . . . . . . . . . . 82
Cleaning and maintenance . . . . . . . . . . 82
Basics . . . . . . . . . . . . . . . . 82
Cleaning your computer . . . . . . . . . 83
Good maintenance practices . . . . . . . 84
Moving your computer . . . . . . . . . . . 84
Chapter 11. Troubleshooting and
diagnostics . . . . . . . . . . . . . . 85
Basic troubleshooting . . . . . . . . . . . . 85
Troubleshooting procedure . . . . . . . . . . 86
Troubleshooting . . . . . . . . . . . . . . 86
Audio problems . . . . . . . . . . . . 87
CD problems . . . . . . . . . . . . . 88
DVD problems . . . . . . . . . . . . . 89
Intermittent problems . . . . . . . . . . 91
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . . 91
Monitor problems. . . . . . . . . . . . 92
Networking problems . . . . . . . . . . 94
Option problems . . . . . . . . . . . . 97
Performance and lockup problems . . . . . 98
Printer problems . . . . . . . . . . . . 99
Serial port problems. . . . . . . . . . . 99
Software problems . . . . . . . . . . . 100
USB problems . . . . . . . . . . . . . 101
Lenovo Solution Center . . . . . . . . . . . 101
Chapter 12. Getting information, help,
and service . . . . . . . . . . . . . 103
Information resources . . . . . . . . . . . . 103
Lenovo ThinkVantage Tools . . . . . . . . 103
Lenovo Welcome . . . . . . . . . . . . 103
Help and Support. . . . . . . . . . . . 103
Safety and Warranty. . . . . . . . . . . 103
Lenovo Web site (http://www.lenovo.com) . . 103
Lenovo Support Web site. . . . . . . . . 104
Help and service . . . . . . . . . . . . . . 104
Using the documentation and diagnostic
program . . . . . . . . . . . . . . . 104
Calling for service. . . . . . . . . . . . 104
Using other services . . . . . . . . . . 105
Purchasing additional services . . . . . . 105
Appendix A. Notices. . . . . . . . . 107
ii ThinkStation User Guide