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• Engineering Change management - There might be changes that are required after a product has
been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your
hardware available.
The warranty does not cover the following:
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identication of software problem sources
• Conguration of the Unied Extensible Firmware Interface (UEFI) as part of an installation or upgrade
• Changes, modications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of application programs
For the warranty type and duration for your product, refer to the Warranty and Support Information on
the documentation DVD that comes with you server. You must retain your proof of purchase to obtain
warranty service.
For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject
to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the
Web site at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not
listed, contact your Lenovo reseller or Lenovo marketing representative.
Using other services
If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop,
notebook, or server machine type is sold, your computer might be eligible for International Warranty Service,
which automatically entitles you to obtain warranty service throughout the warranty period. Service will be
performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or
on-site service) that is provided in the servicing country. Service centers in certain countries might not be
able to service all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries where service is available, go to http://support.lenovo.com, click Product & Service Warranty,
and follow the instructions on the Web page.
For technical assistance with the installation of or questions related to Service Packs for
your installed Windows product, refer to the Microsoft Product Support Services Web site at
http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might
apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as support for hardware,
operating systems, and application programs; network setup and conguration services; upgraded or
extended hardware repair services; and custom installation services. Service availability and service name
might vary by country or region. For more information about these services, go to the Lenovo Web site at:
http://www.lenovo.com
Chapter 9. Getting information, help, and service 215