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General troubleshooting
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General troubleshooting
Understanding error messages and flashing lights
Use this section to understand printer software error messages on your computer screen and
blinking lights on your printer.
Paper Jam message
For help clearing a paper jam, see “Printer has a paper jam” on page 60.
Ink Low message
A print cartridge is running out of ink. An Ink Low message appears when one of your cartridges is
25% full or less.
When this message appears you can:
• Click OK.
For information about: See page:
Understanding error messages and flashing lights 55
Resolving unsuccessful or slow printing 57
Clearing paper misfeeds or jams 59
Solving print quality problems 60
Solving specialty media problems 63