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Chapter 5. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions and tells where you can find
detailed answers.
What safety precautions should I follow when using my computer?
See “Chapter 1. Important safety information” of Lenovo Safety and General
Information Guide.
How can I prevent problems with my computer?
See “Chapter 2. Use and care Information” of Lenovo Safety and General
Information Guide.
What are the main hardware features of my computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com
.
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
OneKey Rescue system” on page 26.
Where are the installation discs for pre-installed software?
Your computer does not come with installation discs for the pre-installed
software. Installation programs for the pre-installed software on your
computer can be downloaded from Lenovo’s consumer support Web site
(http://consumersupport.lenovo.com
). If your computer is pre-installed
with Windows operating system, you can also find installation programs
for some pre-installed software in the Application folder on D partition of
the hard disk drive.
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo Safety and General
Information Guide.