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Chapter 4. Troubleshooting
41
A Password Problem
I forgot my password.
If you forgot your user password, you must take your computer to a
Lenovo authorized servicer or a marketing representative to have the
password canceled.
If you forget your supervisor password, Lenovo authorized servicer
cannot reset your password. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the system
board replaced. Proof of purchase is required, and a fee will be charged
for parts and service.
Keyboard Problems
A number appears when you enter a letter.
The numeric lock function is on. To disable it, press Fn + Insert.
All or some of the keys on the external numeric keypad do not work.
Make sure that the external numeric keypad is correctly connected to the
computer.
S9-S10 User Guide V1.0_en.book Page 41 Wednesday, July 23, 2008 5:53 PM