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Solving Computer Problems
Troubleshooting Guide
The following chart shows how to find or solve a problem.
Attention
If you power off the computer, wait at least 5 seconds before you
power it on again. If you enter your computer into suspend or
hibernation mode, also wait at least 5 seconds before resuming
normal operation.
If a beep sounds, if a message appears, or if a function-related
problem occurs:
1
Find your symptom from the table and try solving the problem.
“Troubleshooting Charts” on page 15.
—Or—
The
User's Guide
.
2
If you can't solve the problem, run the test and make sure the
hardware and the device drivers are OK.
“Testing Your Computer” section in Chapter 5 of the
User's Guide
.
3
Note the error code and have the computer serviced.
“Chapter 6. Getting Service” in the
User's Guide
.
If you accidentally lose or damage software in your computer:
Recover it by using the Recovery CD or the Diskette Factory.
“Recovering Lost or Damaged Software” section in Chapter 5 of
the
User's Guide
.
14 IBM ThinkPad 385XD Guide for Windows 98
Title: C79FZMST CreationDate: 06/15/98 22:38:45