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Symptom Action
The server does not start when
you press the power switch.
Verify that:
• The power cord is correctly connected to the rear of the server and to a working
electrical outlet.
• If your server has a secondary power switch on the rear of the server, make sure
that it is switched on.
• The power indicator on the front of the server is on.
• The server voltage matches the voltage available at the electrical outlet for your
country or region.
The monitor screen is blank.
Verify that:
• The monitor signal cable is correctly connected to the monitor and to the
appropriate monitor connector on the server.
• The monitor power cord is correctly connected to the monitor and to a working
electrical outlet.
• The monitor is turned on and the brightness and contrast controls are set
correctly.
• The server voltage matches the voltage available at the electrical outlet for your
country or region.
• If your server has two monitor connectors, be sure to use the connector on
the graphics card.
The operating system does not
start.
Verify that the startup sequence includes the device where the operating system
resides. Usually, the operating system is on the hard disk drive. For more
information, see “Selecting a startup device” on page 99.
The server beeps multiple times
before the operating system
starts.
Verify that no keys are stuck.
Troubleshooting tables
Use the troubleshooting tables to nd solutions to problems that have identiable symptoms.
If you have just added new software or a new optional device and the server is not working, do the following
before using the troubleshooting tables:
1. Check the system-error LED on the operator information panel to see if it is lit.
2. Remove the software or device that you just added.
3. Run the diagnostic tests to determine whether the server is running correctly.
4. Reinstall the new software or new device.
Hard disk drive boot error
A hard disk drive boot error can have the following causes.
Symptom FRU/Action
The startup drive is not in the boot sequence in
conguration.
Check the conguration and ensure the startup drive is
in the boot sequence.
No operating system is installed on the boot drive. Install an operating system on the boot drive.
16 ThinkServer TS130 Hardware Maintenance Manual