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Chapter 5. Troubleshooting
47
OneKey Rescue System problems
Full backup cannot be
made.
• You are not currently using a Windows operating
system.
• There is not enough space to store the backed up
data. You will need to free more hard disk space on
your system partition (C drive).
• If you are backing up your data to a CD/DVD, make
sure you are using compatible burning devices.
• If you are burning backed up files to CD/DVD,
make sure the burning devices are compatible with
the CD/DVD discs.
Incremental backup cannot
be made.
• You did not run Full backup in the default path.
Please make sure you ran Full backup in this path
before running Incremental backup.
• You did not select the default path for Incremental
backup. Incremental backup files can only be saved
to the default path.
Please do not specify a different location.
• The free disk space for the default location is
insufficient.
Please free more space on that hard drive.
A prompt to repair system
kernel files appears when
using System Repair.
• Make sure you have installed the latest Microsoft
service pack on your system.
Restore to factory default
feature cannot be used.
• The system partition, such as the partition size or the
drive capacity of C, has been modified.