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Appendix C. Lenovo limited warranty
81
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1
follow the service request procedures that your Service Provider
specifies;
2
backup or secure all programs and data contained in the product;
3
provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4
ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.
Use of personal information
If you obtain service under this warranty, Lenovo will store, use and process
information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo will
use this information to perform service under this warranty and to improve
our business relationship with you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any
product recalls or safety issues. In accomplishing these purposes, we may
transfer your information to any country where we do business and may
provide it to entities acting on our behalf. We may also disclose it where
required by law.