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Appendix A. Lenovo Limited Warranty
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider
specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to permit the terms of
this warranty to be fulfilled;
4. ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to
any remaining Personal Data you did not delete, you are in compliance
with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use and
process information about your warranty issue and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo will use this information to perform service under this warranty
and to improve our business relationship with you, such as to conduct
internal reviews of the efficiency of the warranty service we provide to
you. We may contact you to inquire about your satisfaction regarding our
warranty service or to notify you about any product recalls or safety issues.
We may also provide this information to entities acting on our behalf to
accomplish these purposes.