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Appendix A. Lenovo Limited Warranty
93
3. obtain authorization from the owner to have your Service Provider
service a product or part if you do not own it.
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider
specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4. ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to
any Personal Data that you did not delete, you are in compliance with
all applicable laws.
Use of personal information
If you obtain service under this warranty, Lenovo will store, use and
process information about your warranty service and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo will use this information to perform service under this warranty
and to improve our business relationship with you. We may contact you to
inquire about your satisfaction regarding our warranty service or to notify
you about any product recalls or safety issues. In accomplishing these
purposes, we may transfer your information to any country where we do
business and may provide it to entities acting on our behalf. We may also
disclose it where required by law.