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Contents
Read first . . . . . . . . . . . . .v
Chapter 1. Finding information . . . . .1
This guide and other publications . . . . .1
Finding information with the ThinkVantage
button . . . . . . . . . . . . . .2
Chapter 2. Caring for your ThinkPad
computer . . . . . . . . . . . . .3
Chapter 3. Solving computer problems . .9
Frequently asked questions . . . . . . .10
Diagnosing problems . . . . . . . . .11
Diagnosing HDD from BIOS Setup Utility 12
Diagnosing problems using PC-Doctor
from the service partition . . . . . .12
Troubleshooting . . . . . . . . . . .12
Error messages . . . . . . . . . .12
Errors without messages . . . . . . .17
A password problem . . . . . . . .18
Keyboard problems . . . . . . . .19
Pointing device problems . . . . . .19
Standby or hibernation problems . . . .20
Computer screen problems . . . . . .21
Battery problems . . . . . . . . .22
A Hard disk drive problem . . . . . .23
Fingerprint authentication problems . . .23
A startup problem . . . . . . . . .23
Other problems . . . . . . . . . .23
Starting BIOS Setup Utility . . . . . . .24
Chapter 4. Recovery options . . . . . .27
Using Rescue and Recovery . . . . . . .27
Restoring factory contents . . . . . . .27
Recovering data . . . . . . . . . . .28
Installing a new operating system . . . . .28
Chapter 5. Upgrading and replacing
devices . . . . . . . . . . . . .29
Replacing the battery . . . . . . . . .29
Upgrading the hard disk drive . . . . . .30
Replacing memory . . . . . . . . . .33
Chapter 6. Getting help and service . . .39
Getting help and service . . . . . . . .39
Getting help on the Web . . . . . . . .39
Calling the Customer Support Center . . .39
Getting help around the world . . . . . .41
Appendix A. Warranty information . . . .43
Warranty Information . . . . . . . . .43
Warranty Period . . . . . . . . .43
Types of Warranty Service . . . . . .44
Worldwide telephone list . . . . . . .46
Appendix B. Customer Replaceable Units
(CRUs) . . . . . . . . . . . . .51
Appendix C. Features and Specifications 53
Features . . . . . . . . . . . . .53
Specifications . . . . . . . . . . .54
Appendix D. Notices . . . . . . . . .57
Notices . . . . . . . . . . . . . .57
Television output notice . . . . . . .58
Electronic emissions notices . . . . . . .58
Federal Communications Commission
(FCC) Statement . . . . . . . . .58
Industry Canada Class B emission
compliance statement . . . . . . . .59
Avis de conformité à la réglementation
d’Industrie Canada . . . . . . . . .59
European Union EMC Directive
conformance statement . . . . . . .59
Important information for the European
Directive 2002/96/EC . . . . . . . . .60
IBM Lotus Software Offer . . . . . . .61
Trademarks . . . . . . . . . . . .63
Index . . . . . . . . . . . . . .65
© Copyright Lenovo 2006 iii