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Troubleshooting
3. Reconfigure as for a new device.
Problem No. 6 Printing by FTP, I receive an error message:
Invalid print queue
Print queue not ready
Solution No. 6
• Check that the printer is ready
• Check that Logical printer(s) are defined on the LevelOne
Printer Server. With FTP, you can print ONLY to a logical
printer.
• Reset the LevelOne Printer Server
Problem No. 7 I can’t print using LPD.
Solution No. 7 Try printing with FTP. If this works, the problem is the LPD
daemon on your UNIX host. Reconfigure the remote printer and the
LPD daemon. Check the following points.
• The remote host name is the name of the LevelOne Printer
Server.
• The remote printer name is the logical printer name on the
LevelOne Printer Server (e.g. L1).
• If your UNIX asks for the LPD type, be sure to identify the
service type as BSD.
Problem No. 8 I can’t print using PSfilter,
Solution No. 8 Run PSfilter directly with the command:
PSfilter -D P_name -v <file_name&
Where:
P_name is the LevelOne Printer Server’s name
file_name is the file you wish to print.
If this fails, check for an error log file (e.g. PSErrLog XXXXX) in
the /tmp directory. If there is not an error log file, recompile
PSfilter.
Also, check the Troubleshooting section of the Psfilter .TXT file
for your system.
Problem No. 9 The “String Before Job” and/or “String After Job” settings in
the Logical Printers don’t work properly
Solution No. 9
• Check the length of the control strings. No string can exceed
15 characters.
• Check that the control strings are in HEX.
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