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Jam number Jam location Instructions
1 200, 241 In the standard 250-sheet tray and manual
feeder (Tray 1)
1 Open the front door. Inspect the area behind
the front door, and then remove any jams.
2 Open the fuser cover. Inspect the area under
the cover, and then remove any jams.
3 Close the front door.
4 Pull Tray 1 out. Inspect the tray area, and then
remove any jams.
5 Verify that the paper is loaded correctly.
6 Reinsert Tray 1.
2 201 Under the fuser
3 202 In the fuser
4 230 In the duplex
5 235 In the duplex
Note: This jam number indicates that the paper
being used for a duplex print job is not
supported.
6 242 In the 650-sheet tray
1 Pull the 650-sheet tray out, and then remove
any jams.
2 Reinsert the tray.
7 243 In the 550-sheet duo tray
Note: This jam number appears only in C546dtn
printer models.
1 Pull the 550-sheet tray out, and then remove
any jams.
2 Reinsert the tray.
8 250 In the multipurpose feeder
1 Press the latch to the left to release the
multipurpose feeder.
2 Inspect the multipurpose feeder, and then
remove any jams.
3 Close the multipurpose feeder.
Note: You may need to open the 650-sheet duo tray
to remove jammed pages behind the multipurpose
feeder.
9 290–294 In the ADF Open the ADF cover, and then remove the jam.
Clearing jams
39