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Configuration menus overview
Utilities menu
Use the Utilities menu to troubleshoot printer problems.
Setting Use this setting to Values
Reset Factory
Defaults
Return your printer settings to the factory default values. Sometimes resetting the printer to the
original settings solves formatting problems. All menu items are reset to the factory default values
except:
• Display Language.
• All settings in the Parallel menu, Network menu, LocalTalk menu, and USB menu.
All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted.
Resources in flash memory are unaffected.
Reset
Photoconductor
Counter
Return the photoconductor counter to zero.
The replace photoconductor message should be cleared only when the imaging drum has been
replaced.
Hex Trace Help isolate printing problems when unexpected characters print or characters
are missing. Hex Trace helps you determine if there is a problem with the
language interpreter or the cable by telling you what information your printer is
receiving. To exit Hex Trace, turn off the printer.
• Off*
•On
Print Quality Test
Pages
Help isolate print quality problems, such as streaking. When you select this setting, three pages
print to help you evaluate print quality:
• A text page with printer information, cartridge information, current margin settings, and a
graphic.
• Two pages with graphics.
* Factory default