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2-8 Service Manual
4510-001
5 Clean the feed rollers.
Did this resolve the
problem?
Problem resolved Go to step 6
6 Check for loose or
damaged input tray
side pads. Are they in
good condition?
Replace the paper
feed solenoid
Replace the side
pads
7 Is the paper jammed
inside the fuser as it
exits the printer? See
“Paper Path Jam 2”
on page 2-10.
Replace the fuser Go to step 10
8 Check the paper feed
actuator for binding. Is
it binding?
Correct the
binding or replace
the paper feed
actuator
Replace the
sensor board
9 Check the paper feed
actuator for damage or
binds. It it damaged or
binding?
Correct the
binding or replace
the paper feed
actuator
Replace the LVPS
10 Is the Paper LED on
after the paper exits
the printer?
Go to step 11 Go to step 12
11 Check the exit sensor
actuator for binds or
damage. Is it binding
or damaged?
Correct the
binding or replace
the paper feed
actuator
Replace the LVPS
12 Is the paper jammed in
the fuser?
Replace the fuser Go to step 13
13 Is the printer feeding
multiple sheets?
Clean the friction
pad. Go to step 14
No problem found
14 Did cleaning the
friction pad resolve the
problem?
Problem resolved Replace the
solenoid
Step
Paper stops or jams
at various points in
the printer or feeds
multiple sheets
Yes No