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Installation Example:
What kind of network cable should I be using?
We recommend using shielded CAT6 network cables rated at 350MHz or higher. (FTP, STP or S/FTP)
I’m getting no video on the display, what can I check?
Always make sure the network cables are connected correctly at each end and that the DDC port is linked with the
DDC port. If this does not work, try testing with shorter length cables or reduced resolution to 480i.
Occasionally the picture blanks out, how do I fix this?
Flickering or a blinking image is the result of a loss of sync between the display and the source. Try lowering the
resolution to see if that helps, if it does, the network cables you are using are unable to handle the bandwidth of the
high resolution. Try using a higher quality shielded network cable on the video line to reduce interference.
Why is there a green or pink tint to my picture?
A tint of green or pink in the picture is a result of incorrect colour space being transmitted. This can be resolved by
switching the HDMI source off and on again. If this does not help, the DDC data containing the colour space is not
being transmitted correctly due to loss in the network cable, try replacing the DDC cable with higher quality
shielded cable.
Two HDMI Sources
HDTV
Network cable up to 70m
Note: We recommend using shielded network cables for better
performance results. The network cables must not be crossed.