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Appendix A: Troubleshooting
Common Problems and Solutions
Dual-Band Wireless A+G Notebook Adapter
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Dual-Band
Wireless A+G Notebook Adapter. Read the description below to solve your problems. If you can't find an answer
here, check the Linksys website at www.linksys.com.
Common Problems and Solutions
1. My computer does not recognize the Dual-Band Wireless A+G Notebook Adapter.
Make sure that the Dual-Band Wireless A+G Notebook Adapter is properly inserted into the CardBus slot.
2. The Dual-Band Wireless A+G Notebook Adapter does not work properly.
Reinsert the Dual-Band Wireless A+G Notebook Adapter into the notebook or desktop’s USB port.
For Windows 98SE or Me, right-click on My Computer, and select Properties. Select the Device Manager
tab, and click on the Network Adapter. You will find the Dual-Band Wireless A+G Notebook Adapter if it is
installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must
follow the steps below:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as specified in this User Guide.
3. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
Make sure that the notebook or desktop is powered on.
Make sure that the Dual-Band Wireless A+G Notebook Adapter is configured with the same SSID and security
settings as the other computers in the Infrastructure configuration.