Linksys BEFVP41 Network Router User Manual


 
Appendix D
Warranty Information
23
EtherFast Cable/DSL VPN Router with 4-Port Switch
Appendix D:
Warranty Information
Limited Warranty
Linksys warrants this Linksys hardware product against
defects in materials and workmanship under normal
use for the Warranty Period, which begins on the date of
purchase by the original end-user purchaser and lasts for
the period specified below:
One (1) year for new product
Ninety (90) days for refurbished product
This limited warranty is non-transferable and extends only
to the original end-user purchaser. Your exclusive remedy
and Linksys’ entire liability under this limited warranty
will be for Linksys, at its option, to (a) repair the product
with new or refurbished parts, (b) replace the product
with a reasonably available equivalent new or refurbished
Linksys product, or (c) refund the purchase price of the
product less any rebates. Any repaired or replacement
products will be warranted for the remainder of the
original Warranty Period or thirty (30) days, whichever is
longer. All products and parts that are replaced become
the property of Linksys.
Exclusions and Limitations
This limited warranty does not apply if: (a) the product
assembly seal has been removed or damaged, (b) the
product has been altered or modified, except by Linksys, (c)
the product damage was caused by use with non-Linksys
products, (d) the product has not been installed, operated,
repaired, or maintained in accordance with instructions
supplied by Linksys, (e) the product has been subjected to
abnormal physical or electrical stress, misuse, negligence,
or accident, (f) the serial number on the Product has been
altered, defaced, or removed, or (g) the product is supplied
or licensed for beta, evaluation, testing or demonstration
purposes for which Linksys does not charge a purchase
price or license fee.
ALL SOFTWARE PROVIDED BY LINKSYS WITH THE
PRODUCT, WHETHER FACTORY LOADED ON THE
PRODUCT OR CONTAINED ON MEDIA ACCOMPANYING
THE PRODUCT, IS PROVIDED “AS IS” WITHOUT WARRANTY
OF ANY KIND. Without limiting the foregoing, Linksys does
not warrant that the operation of the product or software
will be uninterrupted or error free. Also, due to the
continual development of new techniques for intruding
upon and attacking networks, Linksys does not warrant
that the product, software or any equipment, system or
network on which the product or software is used will be
free of vulnerability to intrusion or attack. The product
may include or be bundled with third party software or
service offerings. This limited warranty shall not apply to
such third party software or service offerings. This limited
warranty does not guarantee any continued availability
of a third party’s service for which this product’s use or
operation may require.
TO THE EXTENT NOT PROHIBITED BY LAW, ALL IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED TO THE DURATION OF THE
WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED.
Some jurisdictions do not allow limitations on how long
an implied warranty lasts, so the above limitation may not
apply to you. This limited warranty gives you specific legal
rights, and you may also have other rights which vary by
jurisdiction.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
WILL LINKSYS BE LIABLE FOR ANY LOST DATA, REVENUE
OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL,
INCIDENTAL OR PUNITIVE DAMAGES, REGARDLESS OF THE
THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING
OUT OF OR RELATED TO THE USE OF OR INABILITY TO
USE THE PRODUCT (INCLUDING ANY SOFTWARE), EVEN
IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT WILL LINKSYS’ LIABILITY
EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
The foregoing limitations will apply even if any warranty
or remedy provided under this limited warranty fails of
its essential purpose. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you.
Obtaining Warranty Service
If you have a question about your product or experience a
problem with it, please go to www.linksys.com/support
where you will find a variety of online support tools and
information to assist you with your product. If the product
proves defective during the Warranty Period, contact
Linksys Technical Support for instructions on how to
obtain warranty service. The telephone number for Linksys
Technical Support in your area can be found in the product
User Guide and at www.linksys.com. Have your product
serial number and proof of purchase on hand when calling.
A DATED PROOF OF ORIGINAL PURCHASE IS REQUIRED
TO PROCESS WARRANTY CLAIMS. If you are requested to
return your product, you will be given a Return Materials
Authorization (RMA) number. You are responsible for
properly packaging and shipping your product to Linksys
at your cost and risk. You must include the RMA number
and a copy of your dated proof of original purchase when
returning your product. Products received without a RMA
number and dated proof of original purchase will be