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Key Words to Know
access code See feature access code.
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main console.
AUDIX Audio Information Exchange, an optional voice mail and message service which
provides coverage for calls to you by recording callers’ messages and reporting Leave Word
Calling messages.
call appearance A button used exclusively to place or receive calls. It has an assigned
extension number and is equipped with a red light and a green status light.
console permission The authorization (from your system manager) to initiate
Call Forwarding All Calls for an extension other than your own.
coverage Automatic redirection of calls from an unanswered voice terminal to another voice
terminal. Redirection could be to the extension of a receptionist, secretary, coworker, AUDIX, or
message center. A person who provides coverage is a covering user.
DEFINITY Communications System Generic 1 and Generic 3 The switch to which you
may be connected. (Your voice terminal may be connected to a DEFINITY Enterprise
Communications Server (ECS), Release 5, or to a System 75 instead.) The DEFINITY Generic 1
and Generic 3 switches, the DEFINITY ECS, and System 75 are communications systems which
transmit and receive voice and data signals for all communications equipment in your network.
DEFINITY Enterprise Communications Server (ECS) Release 5 The switch to which
you may be connected. (Your voice terminal may be connected to a DEFINITY Generic 1 or
Generic 3, or to a System 75 instead.) The DEFINITY ECS, the DEFINITY G1 and G3 switches,
and System 75 are communications systems which transmit and receive voice and data signals for
all communications equipment in your network.
dial pad The 12 pushbuttons you use to dial a number and access features.
enhanced list One of the four types of Abbreviated Dialing lists; programmable only by the
system manager (and available only with System 75 Version 3, DEFINITY Generic 1 and Generic
3, and with the DEFINITY ECS, Release 5). Contains telephone numbers useful to all system
members, and stores each of those numbers as a 1-, 2-, or 3-digit list item.
entry number (or * or #) A number from 1 through 9 and 0 or the * key or
the # key corresponding to the 12 entries on the Feature Directory. Along with , each
number (or the * or # key) is dialed to access an assigned feature. Also see Feature Directory.
extension A dialing number of one to five digits assigned to each voice terminal connected to
a DEFINITY switch, a DEFINITY ECS, or to a System 75.
feature A special function or service, such as Conference, Hold, Send All Calls, etc.
feature access code A dial code of one, two, or three digits, which you use to activate or
cancel the operation of a feature. Check with your system manager for the feature access codes
for your system.
Feature button A blue button used with dial pad keys for accessing the 12 features listed on
the Feature Directory. When the Feature button is active, the red light next to the button is on.
When this button is used with , you can select a personalized ring for your voice terminal.
Feature Directory The list of features on your voice terminal just above the three call
appearance buttons and the dial pad. The features are assigned by your system manager. You can
Feature
Hold