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Remote Control
Problem
Projector responds poorly
or not at all to the remote
control.
Cause and Solution
• Make sure that the total distance from the
remote to the projector is no more than 32 feet
(10 m).
• Point the remote control at the screen or at the
front of the projector.
• Make sure nothing is blocking the infrared
sensor on the front of the projector.
• Darken the room. The lighting might be
effecting the remote control.
• Replace the remote control batteries.
Lamp
Problem
No light is coming from the
lamp.
Lamp shuts off.
Cause and Solution
• Make sure that the power cord is properly
connected to a fully functional AC electric outlet.
The Power light blinks when the power is
connected but the projector is not turned on.
The Power light is a steady green when the
lamp is running.
• Make sure that the power cord is properly
connected to the projector.
• Make sure that you have removed the lens cap
on the projector lens at the front of the projector.
• Make sure you have pressed the Power button
and the Power light is a steady green.
• Check the projector’s lamp to make sure that it
is securely connected in the lamp module.
• Make sure that the lamp module door is fully
closed.
• Make sure that the cable connectors do not
have any bent pins.
• Replace the lamp.
• A minor power surge may cause the lamp to
shut off. Press the Power button twice to turn off
the projector. (The Power light continues to
blink and the fan continues to run until the
projector cools down.) Wait at least three
minutes, then press the Power button again.
• Replace the lamp module.
Troubleshooting