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Mackie Designs Inc.
16220 Wood-Red Rd. NE • Woodinville, WA 98072 • USA
888/337-7404 • Outside the U.S.: 425/487-4333
Fax: 425/487-4337 • www.mackie.com
Disclaimer
Mackie Designs continually engages in research
related to product improvement, new materials, and
production methods. Design refinements are introduced
into existing products without notice as a routine
expression of that philosophy. For this reason, any current
Mackie Design product may differ in some respect from
its published description, but will always equal or exceed
the original design specifications unless otherwise stated.
Mackie and the "Running Man" figure are registered
trademarks of Mackie Designs Inc.
All other brand names mentioned are trademarks or
registered trademarks of their respective holders, and are
hereby acknowledged.
8. Service Information
In the event that your SP400C should require
servicing, please follow these instructions:
1. Call Mackie Designs Tech Support at 1-888-337-
7404, 7 am to 5 pm PST (Monday-Friday), to
verify the problem and obtain a Return
Authorization (RA) Number. Be sure to have the
serial number of the unit when you call. You
must have a Return Authorization Number in
order to obtain warranty service at the factory or
at an authorized service center.
2. Pack the unit in its original packaging.
This is
very important.
Mackie is not responsible for
any damage that occurs during shipping due to
non-conventional packaging. Original packaging
helps to minimize the possibility of shipping
damage.
3. Include a legible note stating your name, return
shipping address, (no P.O. boxes), daytime
phone number, Return Authorization Number,
and a detailed description of the problem,
including how we can duplicate it.
4. Write the Return Authorization Number in BIG
BOLD PRINT on the top of the box.
5. Ship the unit to us. We suggest insurance for all
forms of cartage. Ship to this address:
Mackie Designs
Service Department
16220 Wood-Red Rd. NE
Woodinville, WA 98072
© 2003 Mackie Designs Inc.
All Rights Reserved.