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26 Chapter 6 Troubleshooting
ii. If it still hangs up, try a different card – this one is
probably bad (or has driver problems). If the second
cards works, troubleshoot the first card. If the second
card also fails, call Technical Support.
My PCI Card Doesn’t Work
Follow these simple troubleshooting steps to resolve typical 3
rd
Party
PCI card problems:
The following additional steps might also help when the above
troubleshooting steps for fail to resolve your problem:
1. Shut down the computer followed by the Magma expansion
chassis
2. Remove the PCI card displaying a problem
3. Replace the “problem card” with a simple PCI card, such as an
Ethernet card that has drivers built into the operating system.
(Using this “type of card” will avoid any future questions about
drivers possibly being installed incorrectly.)
4. Turn on the Magma expansion chassis, and then turn on the
computer.