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FAQ
Following are some frequently asked questions — and answers —
regarding the installation or operation of the
Hi-Speed USB 2.0 SVGA
Converter
.
Q: Why can’t I make the
Hi-Speed USB 2.0 SVGA Converter
the
primary display?
A: Some video card manufacturers include a utility that prevents other
video cards from being set as the primary card. Check the bottom-
right corner taskbar for the utility, and disable the utility before
designating the
Hi-Speed USB 2.0 SVGA Converter
as the primary
display.
Q: Why won’t my DVD player work when I move it over to the
extended display?
A: Some DVD playback software packages don’t support playing on a
second display adapter of any kind. You can try opening the program
in the secondary display rst before playing the DVD.
Q: How come my video won’t play on Media Player if I move it
over to the extended desktop?
A: Check that you’ve moved the Media Player window completely
over to the second screen.
Q: Why doesn’t my mouse move past the right side of the screen
as it should on an extended desktop?
A: Check the display settings and make sure that your display No. 2 is
on the right side of display No. 1. You can rearrange how Windows
treats displays in relation to each other in Display Properties/Settings.
Q: Why are there are lines running horizontally up and down my
screen?
A: This is due to a low refresh rate setting. You can change this by
going to Display Properties/Settings
→
Advanced Settings. NOTE:
Make sure you select the USB 2.0 VGA device rst and not set the
refresh rate higher than what your monitor can support, as this can
damage your monitor. You can also try to reset/refresh/resynchronize
your monitor.
Q: Why doesn’t Direct3D work?
A: This is a current limitation of the
Hi-Speed USB 2.0 SVGA Converter
.
Check for driver updates in the future to add support for this. If
your application requires this, use the main display adapter.
17
FAQ