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Try the following troubleshooting before calling for service.
1. Are the connections made properly ?
2. Are you operating the unit properly, following the instructions ?
If the unit does not operate properly, check the items shown in the following table.
If any trouble cannot be solved by the instructions below, malfunction of the internal circuitry is suspected; immediately unplug the AC power cord and contact
Marantz dealer or service center.
TROUBLESHOOTING
No power
Image is not
displayed.
Poor color.
Picture is too dark.
Picture is not clear.
Picture rolls.
The Remote
Controller does not
work.
Possible CauseSymptom Remedy
Notes:
• If the lamp still does not function after the replacement and initialization of the lamp life, contact a Marantz authorized dealer, or service center.
• This projector uses a microcomputer. External noise can cause malfunctions. In such case, shut power OFF and unplug the power cable from AC power
outlet. Then, plug the AC power cable back in, press the / I button on the projector or the ON button on the remote control and check operation.
AC power cord is not connected correctly.
Lamp cover is not closed correctly.
A signal cable is not connected correctly.
Selected input is incorrect.
The picture mute is active.
Picture is not adjusted properly.
Lamp life is running out.
Contrast or brightness is not adjusted properly.
Picture is out of focus.
Dew is on the lens.
A signal cable is not properly connected.
Batteries are exhausted.
The distance to the unit is too far.
IR sensor on unit is obstructed.
The “Wired” position in the Menu is selected.
Connect the AC power cord properly.
Close the cover properly. (
☞
P.32)
Connect a signal cable properly.
Select the correct input source. (
☞
P.18)
Press the V-MUTE button to release the mute.
Adjust the picture in the MENU mode.
Replace the lamp. (
☞
P.31)
Adjust contrast or brightness properly.
Adjust the focus. (
☞
P.11)
Run the projector for about two hours.
Connect a signal cable properly.
Replace batteries. (
☞
P.8)
Make the distance between the unit and the remote control
closer. (
☞
P.8)
Remove any obstacles.
Select the “Wireless” position. (
☞
P.30)