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®®
5 Troubleshooting
If you notice unexpected operation of the Maretron IPG100, follow the troubleshoo
procedures in this section to remedy simple problems.
ting
Symptom Troubleshooting Procedure
N2KView
®
Clients cannot
1. If you have programmed the IPG100
is an active DHCP ser
successfully
connect to the
IPG100
2. Ensure that the NMEA 2000
®
connection is secure, and that the NMEA
2000
®
network is powered.
3. Ensure that you have entered the correct IP Address of the IPG100
into N2KView
®
.
4. Ensure that the LAN LED on the IPG100 is lit, indicating an active link
connection to the LAN. If it is not lit, check the Ethernet connection
and make sure that the router or device to which the IPG100 is
to use DHCP, ensure that there
ver on your LAN.
d on.
®
Hardware License Key is plugged into the
n programmed into the IPG100.
sed all of the available licenses on the
connected is powere
5. Ensure that a N2KView
USB port of the IPG100.
6. Ensure that the Password entered into N2KView
®
under the
“Connections Settings -> N2KServer
®
Connection” window matches
the password that has bee
7. Ensure that you have not u
N2KView
®
Hardware License Key.
LAN indicator
not lit
1. Ensure that the network cable is connected both to the IPG100 and to
a switch or router or another network device.
2. Ensure that the device on the other end of the network cable is
powered.
USB indicator
not lit
1. Ensure that the N2KView
®
hardware license key is properly plugged
into the USB connector
NMEA 2000
®
indicator not lit
1. Ensure that power is supplied to the NMEA 2000
®
indicator via the
NMEA 2000
®
cable, and that the NMEA 2000
®
connection is sec
ure.
Figure 8 – Troubleshooting Guide
If these steps do not solve your problem, please contact Maretron Technical Support (refer to
Section 7 for contact information).