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Matrox Graphics Card – User Guide 13
Troubleshooting
Basic procedures
This section explains basic procedures that are referred to by some troubleshooting items in this
guide.
Restarting in safe mode
What follows is information on how to restart your computer in
safe mode
(or
VGA mode
).
If your primary display is
usable
:
Windows 98/Me/2000/XP or NT 4.0 –
1
Restart your computer:
"
Windows 98/Me/2000/XP –
Click
Start
#
Shut Down
#
Restart
#
OK
.
"
Windows NT 4.0 –
Click
Start
#
Shut Down
#
Restart your computer
#
Yes
.
2
Windows 98/Me/2000/XP –
Before
Windows starts, press [F8] for the Windows startup
menu to appear. (If [F8] doesn’t work, instead try pressing and holding [Ctrl] before
Windows starts.)
3
Select “safe mode” or “VGA mode”, then press [Enter].
If your primary display is
unusable
:
Windows 98/Me –
1
Press [Ctrl]+[Alt]+[Del] twice to restart your computer.
2
Before
Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]
doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)
3
Select “safe mode”, then press [Enter].
Windows 2000/XP –
1
Press [Ctrl]+[Alt]+[Del]
#
[Tab]
#
[Tab]
#
[Enter]
#
[
$
] (down arrow)
#
[Enter] to
restart your computer.
2
Before
Windows starts, press [F8] for the Windows startup menu to appear.
3
Select “safe mode”, then press [Enter].
Windows NT 4.0 –
1
Press [Ctrl]+[Alt]+[Del]
#
[Tab]
#
[Tab]
#
[Enter]
#
[
$
] (down arrow)
#
[Enter] to
restart your computer.