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700 Elmont Rd, Elmont, NY 11003, Tel: 516-285-1000; Fax: 516-285-6300
www.Meridian-tech.com
Page 8 3/07 Rev 1.2
5.0 Troubleshooting
Below is a listing of several problems that may arise during the installation & operation of the modules. If you
are having difficulty installing or operating the modules please refer to this list below.
Problem: Module does not fit in chassis slots
Action: Check module orientation. Meridian “Globe” must be oriented on the top left hand side of the
module
Make sure the card guides in the chassis are aligned with the extrusion on the module
Problem: Card power LED does not light when power to the module/subrack is applied or power indicator
turns on and off
Action: Check power supply to ensure that it is plugged in and turned on. If flashing continues, move
module to another chassis or location in the same chassis, if available.
Problem: No Video
Action: 1 - Check the modem locations to ensure that the RGB-T module is connected to the video
source (computer, camera, etc) while the receiver module (RGB-R) is connected to the video
output device (monitor, etc.)
2 – Check to ensure that the modules are in the proper mode of operation (RGB or DVI) –
onboard switch #1 (see section 3.4)
If the problem still persists after reviewing the above items, please contact Meridian technical support (516-285-
1000).
Appendix 1 – Supported Video Resolutions & Refresh Rates
The table below lists the presently-supported video resolutions and refresh rates. Meridian continues to expand
the supported variations and will update this list as they become available.
If you have any questions about other resolution/refresh rates, please call our technical service personnel.