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17
TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS POSSIBLE CAUSE(S)SOLUTION
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The bar code may have
been printed incorrectly
Check if it is a check
digit/character/or border
problem.
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The scanner is not
configured correctly for
this type of bar code
Check if check digits are set
properly.
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The minimum symbol
length setting does not
work with the bar code
Check if the correct minimum
symbol length is set.
The unit scans
the bar code but
there is no data
Configuration is not
correct
Make sure the scanner is
configured for the appropriate
communication mode.
The unit scans
but the data is
not correct
(Keyboard
Wedge)
Configuration is not
correct
Make sure that the proper PC
type AT, PS2 or XT is
selected. Verify correct country
code and data formatting are
selected. Adjust intercharcter
delay.