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When a Message is Displayed
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5
When a Message is Displayed on the Client Computer
This section explains likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If a message not described here appears, act according to the message. For
information about how to turn off the main power switch, see About This
Machine.
Message Cause Solution
Clear Misfeed(s)
in ADF.
A paper misfeed has oc-
curred inside the ADF.
Remove jammed originals, and place
them again.
Check whether the originals are suit-
able to be scanned by the machine.
Invalid Winsock
version. Please
use version 1.1
or higher.
You are using an invalid
version of Winsock.
Install the operating system of the com-
puter or copy Winsock from the operat-
ing system CD-ROM.
The name is al-
ready in use.
Check the regis-
tered names.
You tried to register a
name that is already in
use.
Use another name.
Cannot detect the
paper size of the
original. Specify
the scanning size.
The set original was mis-
aligned.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lift-
ing/lowering action of the ADF
triggers the automatic original size
detection process. Lift the ADF by
more than 30 degrees.
Cannot add any
more scanning
mode.
The maximum number of
registerable scan modes
has been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
Cannot specify
any more scanning
area.
The maximum number of
registerable scan areas
has been exceeded.
The maximum number of scanning ar-
eas that can be stored is 100. Delete un-
needed scanning area.
Call Service
Please call your
service represen-
tative.
An unrecoverable error
has occurred in the ma-
chine.
Call your service representative.