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6
Chapter 6Troubleshooting
Common CP-132UL Series problems and possible solutions are listed below. If you still
have problems after reading this chapter, contact your dealer or Moxa for help, or use the
Problem Report Form at the end of this manual to report problems to your dealer.
General Troubleshooting
1. The MOXA PCI board cannot be detected by the MOXA driver while installing
the driver.
Hardware causes and solutions:
a. The board is not installed in the computer. Please install it.
b. The board is not properly plugged into the system. If this is the case, re-plug the
board in a 32-bit PCI. It is also possible that a slot has malfunctioned. In this case,
try other slots until you find one that works.
c. The motherboard does not have an available IRQ for the CP-132UL Series board.
In this case, enter the BIOS and make sure there is an availalbe IRQ under PCI/PnP
settings.