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Appendix C - Warranty, Service, and Technical Support
56
MT5600BA/BL Series User Guide
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-
2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information avail-
able. You can also contact Technical Support by e-mail at the following addresses:
Country Email Telephone
France:
support@multitech.fr
+(33) 1-64 61 09 81
India:
support@multitechindia.com
+91 (124) 6340778
U.K.:
support@multitech.co.uk
+(44) 118 959 7774
U.S.A., Canada
tsupport@multitech.com
800 972-2439
Rest of world:
tsupport@multitech.com
+763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can include the
state of the LED indicators, screen messages, diagnostic test results, problems with a specific application,
etc.
Internet Sites
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
http://www.multitech.com
and an ftp site at
ftp://ftp.multitech.com