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Appendix C – Flash Wizard
MT5634ZLX, MT5634ZLXI, MT5634ZLX/FE User Guide 37
Step 2: Identify the Current Version of the Firmware
Identify the current version of the firmware available for your modem on the Multi-Tech web site. If your
modem already has the current firmware, there is no need to update it.
1. Using your favorite Web browser, go to Multi-Tech System’s support web page. Follow the links to the
modem firmware page.
2. Locate your modem model number.
3. Compare the firmware version number for your modem as found in Step 1: Identify the Modem
Firmware, to the latest firmware version as listed on the web site. If your modem is at the current
version, it does not need to be updated.
4. If the current firmware version is greater than the firmware version number found in Step 1: Identify
the Modem Firmware, your modem has an older firmware version. Continue with Step 3: Download
the Upgrade File.
Step 3: Download the Upgrade File
1. If you are not already at Multi-Tech’s Firmware Web page, follow the procedure in Step 2.
2.
Downloading the upgrade file for your modem by clicking its name, and save the file in a temporary
folder on your hard drive.
Step 4: Install the Flash Wizard
You may install the Flash Wizard upgrade utility from the MultiMobile Modem CD.
1. Insert the MultiMobile Modem CD into your computer’s CD-ROM drive.
2. When the Autorun menu appears, click
Flash Wizard.
3. The
Welcome dialog box displays.
5. Before continuing with the firmware update, exit all Windows programs. Click
Cancel to quit Setup if
you need to close other Windows programs. Close any programs that are running and restart the
update Wizard. When you are ready to proceed, click
Next> to continue.
6. The
Choose Destination Location dialog box displays. You may click Browse and select another folder
if you do not want to use the default installation path. Remember the location of the destination folder;
you’ll need to copy the firmware .Hex file to the same location before using the Flash Wizard to
update your modem.
Click
Next>.
7. When the program finishes copying files to your computer, the
Setup Complete dialog box displays.
8. Select
Finish.
Step 5: Extract the Firmware Upgrade (.HEX) File
1. When the system restarts, move the upgrade file (downloaded from the web site) to the Flash Wizard
utility directory on your computer’s hard drive.
2. In Windows, double-click the self-extracting update file. The extracted files include the .HEX file used
to update your modem.