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7-13
Chapter 7Troubleshooting
Print Quality Problems
Illegularities The paper may
have absorbed
some moisture
due to high
humidity or
because of
direct contact
with water.
Since toner will not adhere
well to wet paper, replace the
paper you are using with dry
paper and try printing again.
White or black
line
The toner car-
tridge or drum
cartridge may
be defective.
Remove the cartridges and
check them for damage.
Replace cartridges if neces-
sary. See “To Replace the
Toner Cartridge” on page 6-1
or “To Replace the Drum
Cartridge” on page 6-7 for
details.
Symptom Cause Remedy