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7-14
Print Quality Problems
Chapter 7Troubleshooting
Toner smudges The toner may
be unevenly dis-
tributed inside
the toner car-
tridge.
Remove the toner cartridge
and rock it left and right a few
times to distribute remaining
toner.
If the problem persists,
replace the toner cartridge.
See “To Replace the Toner
Cartridge” on page 6-1 for
details.
The toner car-
tridge or drum
cartridge may
be defective.
Remove the cartridges and
check them for damage.
Replace the drum cartridge if
necessary. See “To Replace
the Toner Cartridge” on page
6-1 or “To Replace the Drum
Cartridge” on page 6-7 for
details.
The paper feed
roller is dirty.
Clean the paper feed roller.
See “Cleaning the Paper
Feed Roller” on page 6-16 for
details.
If problems persist, contact
your dealer.
Symptom Cause Remedy