NEC NP 610 Projector User Manual


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7. Appendix
TravelCare Guide
TravelCare - a service for international travelers
Thisproductiseligiblefor“TravelCare”,NEC’suniqueinternational
warranty.
PleasenotethatTravelCarecoveragediffersinpartfromcoverageunder
thewarrantyincludedwiththeproduct.
Services offered with TravelCare
Thiswarrantyallowscustomerstoreceiveserviceontheirproductatthe
NECandNEC-designatedservicestationsinthecountrieslistedherein
whentemporarilytravelinginternationallyforbusinessorpleasure.
Fordetailsonservicesofferedbythedifferentservicestations,please
refertothe“ListofTravelCareOutlets”below.
1 Repair services
Theproductwillberepairedanddeliveredwithin10businessdays,
not including shipping time.
Duringthetermofwarranty,thecostofmaintenanceparts,laborcosts
forrepairsandshippingcostswithintheservicestation’scoverage
areaarecoveredbythewarranty.
2 Replacement product rental service
Ifthecustomerdesires,heorshecanrentareplacementproduct
whiletheoriginalproductisbeingrepaired.
Fee:US$200for12days
This fee must be paid at the local service station in cash or credit
card.
TheUS$200rentalfeeisnon-refundableevenifthecustomerrents
it less than 12 days before returning.
Thereplacementproductwillbedeliveredwithin3businessdays.
Ifthecustomerdidnotreturnthereplacementproductwithin12days,
thecustomerwillbechargedthepriceoftheunit.
Ifthecustomerreturnedthereplacementproductinafaultyordam-
agedcondition,therepaircostwillbechargedtothecustomer.
Note that this service is not offered in all countries and regions. Please
refertothe“ListofTravelCareOutlets”.
Inaddition,thisreplacementproductrentalserviceisnotofferedafter
theproduct’swarrantyhasexpired.
Term of warranty
1
a. Upon presentation of the warranty or receipt received upon
purchase:
Valid for the term indicated on the warranty or the normal term
of warranty for the country of purchase.
b. When only the product is brought in:
Valid for a period of within 14 months of the date of manufacture
indicated by the serial number attached to the product.
2 Whenaproductwhosetermofwarrantyisexpiredisbroughtin:
Repairswillbeofferedforafee.Inthiscasethecustomerisnoteligible
for the replacement product rental service.
3 Inthefollowingcases,repairsmaybecharged,eveniftheproduct’s
warrantyisstillineffect:
1) If the term of warranty, model name, serial number and name of
the store of purchase are not indicated on the warranty or have
been altered.
2) Problemsordamagecausedbydroppingorshocksduringship-
ment or movement by the customer or by improper handling by
the customers.
3) Problems or damage caused by improper usage or unwarrantable
alterations or repairs by the customer.
4) Problems or damage caused by fire, salt damage, gas damage,
earthquakes,lightningdamage,stormorooddamageorother
natural disasters or such external factors as dust, cigarette
smoke,abnormalvoltage,etc.
5) Problems or damage caused by use in hot or humid places, in
vehicles, boats or ships, etc.
6) Problems or damage caused by expendable supplies or devices
connected to the product other than those designated by NEC.
7) Problems caused by natural consumption, wear or deterioration
of parts under normal usage conditions.
8) Problems or damage to lamps and other expendable supplies,
included parts or optional parts.
9) Other conditions stipulated in the warranty included with the
product also apply.
NOTE: The product can be used overseas with voltages indicated in the rating
label on the product by using a power cable suited for the standards and power
source voltage of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of July 1, 2009.
Forthemostup-to-dateinformation,pleaserefertothewebsitesofthe
servicestationsinthevariouscountriesontheListofTravelCareOutlets
ortotheNECwebsiteathttp://www.nec-display.com/global/index.html
In Europe
NECEuropeLtd./EuropeanTechnicalCentre
Address: UnitG,StaffordPark12,TelfordTF33BJ,U.K.
Telephone: +441952237000
FaxLine: +441952237006
EmailAddress: AFR@uk.neceur.com
WEBAddress: http://www.neceur.com
(RegionsCovered)
EU: Austria*,Belgium*,Bulgaria*,CzechRepublic*,Cyprus*,
Denmark*,Estonia*,Finland*,France*,Germany*,Greece*,
Hungary*,Ireland*,Italy*,Latvia*,Lithuania*,Luxembourg*,
Malta*,TheNetherlands*,Poland*,Portugal*,Romania*,
Slovakia*,Slovenia*,Spain*,Sweden*andtheUnited
Kingdom*
EEA: Norway*,IcelandandLiechtenstein
In North America
NECDisplaySolutionsofAmerica,Inc.
Address: 500ParkBoulevard,Suite1100Itasca,Illinois
60143,U.S.A.
Telephone: +18008360655
FaxLine: +18003562415
EmailAddress: vsd.tech-support@necdisplay.com
WEBAddress: http://www.necdisplay.com/
(RegionsCovered)
U.S.A.*,Canada*
In Oceania
AWALimited.
Address: 151ArthurStreet
HomebushWestNSW2140Australia
CustomerCallCentre
Telephone: 0297647777
FaxLine: 1300772688
EmailAddress: commercialsupport@awa.com.au
ForTravelCareservice,whilecustomerisinAustralia,thecustomer
willcontactAWAon1300366144,selectOption4.Ifyouwantto
bookwarrantyservicebyemailcustomergoesto:
commercialsupport@awa.com.au.
(RegionsCovered)
Australia
VisualGroupLtd.
Address: 28WallsRoadPenroseAucklandNewZealand
Telephone: 095250740
FaxLine: 095809607
EmailAddress: sarah.reed@visualgroup.co.nz
(RegionsCovered)
NewZealand
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