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5-3troubleshooting
Additional Troubleshooting Suggestions
If the suggestions in Table 5-1 do not resolve your problem, refer to the troubleshooting
suggestions in this section.
Network Adapter Cards
Make sure the network adapter cards installed in the PCs are in working condition and
the software driver has been installed.
Configuration
If problems occur after altering the network configuration, restore the original connec-
tions and determine the problem by implementing the new changes, one step at a time.
Make sure that cable distances, repeater limits, and other physical aspects of the instal-
lation do not exceed the Ethernet limitations.
Switch Integrity
If required, verify the integrity of the switch by resetting the switch.To reset the switch,
remove AC power from the switch and then reapply AC power. If the problem continues,
contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you
are outside of North America, please refer to the support information card included
with your product.
Auto Negotiation
The 10/100 Mbps ports negotiate the correct duplex mode and speed if the device at
the other end of the link supports auto negotiation. If the device does not support auto
negotiation, the switch only determines the speed correctly and the duplex mode
defaults to half-duplex.
The gigabit port on the FS517TS Switch negotiates speed, duplex mode, and flow
control, provided that the attached device supports auto-negotiation.