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GS716T/GS724T Hardware Installation Guide
A-20 Troubleshooting
v1.0, January 2011
Additional Troubleshooting Suggestions
If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the
troubleshooting suggestions in this section.
Network Adapter Cards
Ensure the network adapter cards installed in the PCs are in working condition and the software
driver has been installed.
Configuration
If problems occur after altering the network configuration, restore the original connections and
determine the problem by implementing the new changes, one step at a time. Ensure that cable
distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet
limitations.
Switch Integrity
If required, verify the integrity of the switch by resetting the switch. To reset the switch, remove
the AC power from the switch and then reapply AC power. If the problem continues, contact
NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of
North America, please refer to the support information card included with your product.
A segment or device is
not recognized as part of
the network.
One or more devices are
not properly connected,
or cabling does not meet
Ethernet guidelines.
Verify that the cabling is correct. Ensure all
connectors are securely positioned in the required
ports. Equipment may have been accidentally
disconnected.
ACT LED is flashing
continuously on all
connected ports and the
network is disabled.
A network loop
(redundant path) has
been created.
Break the loop by ensuring that there is only one
path from any networked device to any other
networked device.
Table A-1. Troubleshooting Chart
Symptom Cause Solution