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XE102 Wall-Plugged Ethernet Bridge User Guide
11
v1.0, June 2007
Troubleshooting
This section gives information about troubleshooting your XE102 Wall-Plugged Ethernet Bridge.
NETGEAR Product Registration, Support, and Documentation
Register your product at http://www.netgear.com/register.
Product updates and Web support are available at:
http://kbserver.netgear.com/products/XE102.asp.
When the Ethernet bridge is connected to the Internet, click the Knowledge Base or the
Documentation link under the Web Support menu to view support information or the
documentation for the Ethernet bridge.
Basic Functioning
After you plug in the Ethernet bridge, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, check the LEDs on the Ethernet bridge. The following should
occur:
a. The power LED is solid green.
b. The blue HomePlug LED is lit.
c. The Ethernet LED blinks.
If any of these conditions does not occur, refer to the appropriate following section.
Power Light Not On
• Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch
is in the on position.
• Verify that the wall socket is live. To do this, disconnect the Ethernet bridge and plug in
another electrical product, such as a lamp or a hairdryer.
• If the Power LED still does not come on, and you have confirmed the power outlet is live, you
have a hardware problem and should contact technical support.