Filter
Top Products
3-1
v2.0, February 2007
Chapter 3
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR 108 Mbps Wireless
USB 2.0 Adapter WG111T. For information about connecting to wireless networks and the
Internet, see “Connecting to Wireless Networks and the Internet” in Chapter 1.
Troubleshooting Tips
Use the information below to solve common problems you may encounter. Also, refer to the
knowledge base on the NETGEAR website at http://www.netgear.com/support/main.asp.
Table 3-1. Troubleshooting Tips
Problem Action
The LED is not lit The WG111T is not connected to the USB port properly or the
WG111T software is not loaded.
• Remove and reinsert the WG111T.
• Check the Windows device manager to see if the WG111T is
recognized and enabled. Reload the WG111T software, if
necessary.
• Try to install the WG111T in a different USB slot on your
system if one is available.
The LED blinks but the WG111T is not
connected to an access point.
The WG111T is trying to connect to an access point, but
cannot connect.
• The access point may not be powered on.
• Or, the access point and the WG111T are not configured
with the same wireless parameters. Check the SSID and
WEP settings.
I cannot connect to an access point.
The access point is available and there is
good signal strength.
• If the access point is WPA-PSK protected, you need the
correct WPA-PSK passphrase. Otherwise, the WG111T will
still be connected to the previous access point and you will
not be able to change to the WPA-PSK access point.
• If the access point is WEP protected (either 64 or 128 bit
encryption), you will be prompted to enter the WEP
encryption security information.