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Troubleshooting
45
Troubleshooting
• you have downloaded the latest Configurator Software from the Nokia website
www.forum.nokia.com.
■ No Internet connection
• Check the Nokia Modem Options settings are correct.
• Check that the new Dial-up Connection settings are correct.
• Contact your Internet service provider.
■ Modem driver
Check that no other device uses the same COM port with your PC to which you have connected the
Nokia 30 terminal.
If you wish to see the log file to check what the Nokia 30 terminal has responded to the AT commands,
you can find the file named Modem_Nokia30.txt on your PC in the WINNT or Windows folder. If the log
file is not found, select (in Windows 2000) Control Panel-> Phone and Modem options -> Modems
-> Nokia 30 -> Properties -> Diagnostics and select the Append to Log option in the Logging
section.