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6. TROUBLESHOOTING
6.1 CONNECTIONS
How can I check the IrDA connection in Windows 98SE
Before using Nokia PC Suite via IrDA in Windows 98SE, you can test the functionality of the
IrDA port in the following way:
1. Open the Microsoft Infrared Monitor.
2. Check that Infrared communication is enabled in your system.
3. Check in the Status bar that the Infrared Monitor has found your Nokia phone.
Nokia PC Suite does not respond anymore.
If you are using an infrared connection, reactivate the infrared port of the phone and then
restart Nokia PC Suite.
Nokia PC Suite does not respond during a data call.
It is not possible to use Nokia PC Suite during a data call. End the data call and restart Nokia
PC Suite.
I disconnected and then reconnected my phone, without waiting for Nokia PC Suite to
recognise that the phone had been disconnected. Now Nokia PC Suite does not
respond.
Before reconnecting the phone, you should wait until Nokia PC Suite recognizes that you
have disconnected the phone. This process may take a few seconds. The phone icon
displayed on the status bars of Nokia PC Suite applications indicates the status of the phone
connection. In Nokia PC Sync, the Nokia PC Sync tray icon appears yellow and white when
the phone is disconnected. If you have reconnected your phone too early and experience
problems, switch off your phone. Then switch it on again and restart Nokia PC Suite.
How can I get my Nokia 6800 phone work in Nokia Connection Manager using DKU-5
cable?
Preconditions: You have a compatible Nokia mobile phone, DKU-5 cable, Windows OS,
correct drivers to DKU-5 cable and Nokia PC Suite 5.17
1) Install the DKU-5 drivers to your computer.
2) Install Nokia PC Suite 5.17 according to instructions.
3) Plug in the cable. Windows should recognize the cable and find the drivers for it. Select
Yes to the Digital signature question if you accept it, and the drivers will be installed.
4) Start Nokia Connection Manager (if not already open).