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20 Preface
300867-G
You can print selected technical manuals and release notes free, directly from the
Internet. Go to the www25.nortelnetworks.com/library/tpubs/ URL. Find the
product for which you need documentation. Then locate the specific category and
model or version for your hardware or software product. Use Adobe Acrobat
Reader to open the manuals and release notes, search for the sections you need,
and print them on most standard printers. Go to Adobe Systems at the
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.
You can purchase selected documentation sets, CDs, and technical publications
through the Internet at the www1.fatbrain.com/documentation/nortel/ URL.
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the www12.nortelnetworks.com/ URL and click
ERC at the bottom of the page.
Technical Solutions Center Telephone
EMEA (33) (4) 92-966-968
North America (800) 2LANWAN or (800) 252-6926
Asia Pacific (61) (2) 9927-8800
China (800) 810-5000