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May 2003 Installing the server and connecting the peripheral devices
Part 2: 1001rp Server Hardware Installation 55
Preparing the modem
Introduction
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel Networks technical support to
connect to your CallPilot server for troubleshooting purposes. Nortel
Networks connects to your server only when you request technical
assistance.
Required equipment
To install the modem, you need the following equipment:
an analog external modem that includes
an RJ-11 analog phone cord
a power adapter cord
One of the following modems may have been provided with your server:
U.S. Robotics 33.6 Kbps modem (NTRH9016)
U.S. Robotics 56 Kbps modem (NTRH9078)
a 25-pin male to 9-pin female shielded serial cable for your modem
Note: Ensure that you have the correct cable for your modem, as follows:
33.6 Kbps modem: A0601464
56 Kbps modem: A0841984
an analog line jack
tweezers, or a screw driver small enough to use to adjust the DIP
switches