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Warranty (Continued)
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The warranty extends only to defects in materials or workmanship as limited above
and does not extend to any other products or parts, accessories that have been lost,
discarded, damaged by misuse, accident, neglect, acts of God such as lightning, voltage
surges in the home, improper installation, rendered illegible. Warranty does not cover
cosmetic damage.
How to Obtain Warranty Service
After following the operating instructions and reviewing the FAQ from our website
www.NuVision.com, please contact Customer Service directly at (800) 890-1288 or email
cs@nuvision.com. Our hours of operation are from 8:30am-to 5:30PM (PST) Monday
through Friday. You will be instructed on how your claim will be processed.
Have information available including date of purchase, serial number and the problem
with the product. Should a problem be determined to be within the limits of the warranty
you will be provided with an (RMA) authorization number and instruction. Proof of
purchase must be confirmed before any warranty service can be provided. Should a
claim not be covered by the limited warranty, you will be asked whether you wish to have
service provided for a fee. We may charge the customer for any service call made for
anything not covered by the limited warranty.